Landscape Supervisor

About Us 

Born from the vision to elevate Dubai's global prominence, Wasl was founded on May 25, 2008, with the mission to transform the city into an even more captivating destination for residents, businesses, and visitors alike. Created from the union of the Dubai Development Board and Real Estate Department, Wasl embarked on a journey of seamless integration. This strategic merger not only streamlined operations but also empowered our team with enhanced expertise, enabling us to adopt dynamic, market-driven investment strategies.

Today, Wasl stands tall as a cornerstone of Dubai's real estate landscape. As one of the city's largest and most diversified real estate management companies, we proudly oversee an expansive portfolio of landmark assets, entrusted to us by DREC and other esteemed partners. 

1. JOB DETAILS:

Position Title:    Landscape Supervisor
Reports to:    Landscape Manager
Division:    Operations
Department:    Asset Management Services & Solutions
Grade:    Band 6

2. POSITION SUMMARY:
To oversee landscaping, irrigation, gardening, and horticultural activities across Wasl sites. The role involves supervising service providers, ensuring proper planting and maintenance of trees, plants, and fruit trees, monitoring irrigation systems, conducting site inspections, and maintaining high-quality landscape standards.

3. JOB DIMENSIONS:
Number of Staff Supervised

Direct Reports:    0
Total Reports:    0

4. KEY RESPONSIBILITIES AND PERFORMANCE STANDARDS: 
Position-Specific Accountabilities 
1.    Supervise and coordinate all landscape maintenance, planting, irrigation, and horticultural activities carried out by the landscape service provider, ensuring compliance with approved scopes of work, SLAs, and quality standards.
2.    Monitor the installation, maintenance, and performance of irrigation systems to ensure efficient water management, optimal plant health, and timely rectification of defects or breakdowns.
3.    Oversee planting activities, ensuring proper horticultural practices are followed for trees, shrubs, ground cover, seasonal plants, and ornamental vegetation to achieve sustainable growth and landscape aesthetics.
4.    Manage the cultivation, maintenance, and performance of fruit trees, vertical farming, hydroponic, and aquaponic systems, ensuring optimal growing conditions and productivity.
5.    Conduct regular inspections of landscaped areas to assess plant health, irrigation efficiency, cleanliness, and overall asset condition, while identifying improvement opportunities and corrective actions.
6.    Identify and resolve landscape-related issues, including pest infestations, plant diseases, soil deficiencies, irrigation failures, and other operational challenges to maintain healthy and attractive outdoor environments.
7.    Ensure all landscape works are executed in accordance with approved specifications, contractual requirements, environmental regulations, and Wasl quality standards.
8.    Monitor service provider performance, manpower deployment, materials usage, and productivity to ensure efficient service delivery and achievement of contractual KPIs.
9.    Review landscape maintenance reports, inspection findings, and performance records, ensuring timely follow-up and closure of observations and defects.
10.    Coordinate with internal stakeholders, contractors, and service providers to plan and execute enhancement projects, seasonal planting programs, and landscape improvement initiatives.
11.    Ensure all landscape activities are carried out in compliance with health, safety, and environmental requirements, maintaining a safe working environment across all sites.
12.    Maintain regular site presence to oversee daily operations, verify work quality, and ensure that all landscaping activities are completed without defects and in accordance with established standards.
13.    Prepare periodic performance reports, improvement recommendations, and budgetary inputs to support effective landscape management and continuous improvement across Wasl properties.

Key Technical Skills and knowledge
Service Delivery Management    Proficient – Ability to coordinate landscape contracts and day-to-day activities effectively.
Vendor Oversight    Proficient – Skilled in supervising external providers to ensure adherence to SLAs and KPIs.
Quality Assurance    Proficient – Conducts inspections and drives continuous improvements in service quality.
Customer Focus     Proficient – Resolves complaints professionally and enhances customer satisfaction.
Reporting & Analysis    Proficient – Prepares operational reports and tracks action plans effectively.
Financial Awareness    Proficient – Identifies efficiencies and manages costs within operational remit.
Health & Safety Compliance    Proficient – Ensures compliance with hygiene, safety, and environmental regulations.

Ethics & Corporate Governance  Advanced

5. COMMUNICATIONS AND WORKING RELATIONSHIPS:
Internal
    LANDSCAPE MANAGER
    PROPERTY MANAGEMENT TEAMS
    OPERATIONS MANAGER
    HEALTH & SAFETY DEPARTMENT    

External
    Facilities Management Service Providers
     Landscaping Vendors
    Tenants and Occupants
- Regulatory Authorities

6. CONTEXT, WORK ENVIRONMENT AND DECISION-MAKING AUTHORITY (DELEGATIONS): 
The role requires significant on-site presence across multiple properties. The incumbent exercises judgment to resolve day-to-day service issues within company policy and escalate complex matters to the Landscape Manager. Regular inspections, site visits, and tenant engagement are essential to this position.

7. FINANCIAL RESPONSIBILITIES AND ACCOUNTABILITIES:
•    Monitors and verify invoices for services rendered.
•    Recommend payment approvals within delegated authority.
•    Identifies cost reduction opportunities while maintaining service standards.

8. SELECTION CRITERIA:
Qualifications, Skills, and Experience (Essential and Desirable):
Minimum Qualifications:
    Diploma or equivalent qualification in Facilities Management 
    Basic technical knowledge and ability to read landscape drawings is an advantage
     Excellent skills in using Microsoft Office
Minimum Experience:
    3–5 years’ experience in Landscape operations
Position-Specific Skills (Generic/Technical):
    Experience in handling fruit trees and specialized planting requirements
    Experience in handling fruit trees and specialized planting requirements
    Strong supervisory and leadership skills
    Proven experience as a Landscape Supervisor or similar role 
    Strong knowledge of gardening practices, plant care, and landscape maintenance
    Good understanding of irrigation systems (installation, troubleshooting, and maintenance)
    Strong knowledge of fruit cultivation and horticulture practices
    Strong knowledge of hydroponics, aquaponics, and irrigation systems
    Strong knowledge of vertical farming and controlled environment agriculture (CEA)
    Ability to identify and resolve landscaping and garden-related issues

Our Values 

At Wasl, we are more than just a real estate company. We are active contributors to Dubai's thriving economy, fostering enduring relationships with our valued stakeholders. Our customer-centric approach is rooted in trust, respect, and a relentless pursuit of innovation in every aspect of asset management.