Head of Transformation Office

About Us 

Born from the vision to elevate Dubai's global prominence, Wasl was founded on May 25, 2008, with the mission to transform the city into an even more captivating destination for residents, businesses, and visitors alike. Created from the union of the Dubai Development Board and Real Estate Department, Wasl embarked on a journey of seamless integration. This strategic merger not only streamlined operations but also empowered our team with enhanced expertise, enabling us to adopt dynamic, market-driven investment strategies.

Today, Wasl stands tall as a cornerstone of Dubai's real estate landscape. As one of the city's largest and most diversified real estate management companies, we proudly oversee an expansive portfolio of landmark assets, entrusted to us by DREC and other esteemed partners. 

1. JOB DETAILS

Position Title: Head of Transformation Office
Reports to: Director – Business Excellence and Transformation
Division: Support Services – Digital Excellence and Transformation (Inferred)
Department: Business Excellence and Transformation

2. POSITION SUMMARY

The Head of Transformation Officer is responsible for leading the transformation office and executing enterprise-level transformation strategies aligned with the company’s long-term vision. The role collaborates with cross-functional business leaders to design, govern, and deliver high-impact initiatives including strategic ventures, operating model transformation, digital innovation, and business integration. This leadership position is key to driving strategic change, achieving operational excellence, and enabling sustainable growth through effective transformation governance and delivery mechanisms.

3. JOB DIMENSIONS

Number of Staff Supervised

• Direct Reports: As assigned
• Total Reports: Varies depending on project staffing and transformation programs

4. KEY RESPONSIBILITIES AND PERFORMANCE STANDARDS

• Develop and implement enterprise-level transformation strategies aligned with corporate objectives.
• Design and lead strategic initiatives including M&A, JVs, due diligence, and integrations.
• Drive transformation design for each business unit in alignment with enterprise strategy.
• Operate and manage transformation governance structures, forums, and decision gates.
• Consolidate and monitor enterprise transformation portfolio performance and reporting.
• Track budgets and resourcing at initiative and vertical level to flag risks early.
• Standardize cost-benefit and KPI tracking across transformation projects.
• Lead wasl labs to foster innovation, design, and structured co-creation processes.
• Provide leadership across cross-functional squads to ensure delivery and outcome alignment.
• Resolve strategic and operational blockers to ensure success of transformation efforts.
• Adjust transformation roadmaps based on evolving business priorities and feedback.
• Present initiative updates, KPIs, and business impact to executive leadership.

5. KEY TECHNICAL SKILLS AND KNOWLEDGE

6. COMMUNICATIONS & WORKING RELATIONSHIPS

Internal:

• Director – Business Excellence and Transformation
• Tribe leads, Portfolio leads, Department Heads (Real Estate, Hospitality, Shared Services)
• IT, HR, Finance, Legal, Procurement

External:

• Joint venture partners, consultants, regulatory stakeholders
• Innovation labs, technology providers, strategic advisors

7. CONTEXT, WORK ENVIRONMENT & DECISION-MAKING AUTHORITY

• Operates with a high level of autonomy and decision-making authority.
• Accountable for enterprise-wide transformation planning and execution.
• Leads cross-functional, strategic, and innovation-based programs.
• Regular interaction with C-suite and senior management.

8. FINANCIAL RESPONSIBILITIES

• Oversees transformation initiative budgets across the portfolio.
• Ensures fiscal discipline and maximization of ROI for transformation investments.
• Drives efficiencies, resource optimization, and cost-benefit realization.

9. SELECTION CRITERIA

Essential

• Bachelor’s degree in Business, Strategy, Digital Transformation, or a related field.
• 10–15 years of experience in leading cross-functional transformation programs.
• At least 5–7 years in leadership roles focused on strategy, innovation, or delivery excellence.
• Strong capabilities in governance, transformation design, program management, and enterprise reporting.
• Experience in managing M&A, integrations, and corporate strategic initiatives.
• Proficiency in digital tools, ERP systems, and agile frameworks.

Desirable

• Master’s degree in Strategy, Business Administration, or Innovation Leadership.
• Certifications in change management, Lean Six Sigma, Agile, or PMP.
• Exposure to real estate, hospitality, or urban development sectors in the GCC.

Note: This job description provides a broad indication of the role and responsibilities of the position. The position holder may be required to perform additional tasks and responsibilities not listed here, in line with organizational needs and changes in business priorities.

Our Values 

At Wasl, we are more than just a real estate company. We are active contributors to Dubai's thriving economy, fostering enduring relationships with our valued stakeholders. Our customer-centric approach is rooted in trust, respect, and a relentless pursuit of innovation in every aspect of asset management.