About Viya:

Viya is the UAE’s leading golf and hospitality management group, operating a portfolio of championship golf courses, award-winning restaurants, premium leisure and recreation facilities, innovative entertainment concepts, and digital platforms. Since launching Emirates Golf Club in 1988, the region’s first all-grass course, the group has expanded to include Dubai Creek Golf & Yacht Club, Jumeirah Golf Estates, Yas Links Abu Dhabi, Saadiyat Beach Golf Club, Yas Acres Golf & Country Club, Topgolf Dubai, Tiger Strikes, and recreation brands such as Viya Fit and Viya Padel.

As part of wasl Hospitality & Leisure, Viya is recognised as a guardian of golfing heritage and a leader in modern hospitality. Its operations are underpinned by the Viya App, a loyalty-driven platform that integrates bookings, rewards, and spendable benefits across the portfolio. Dedicated to innovation, sustainability, and excellence, Viya connects communities to extraordinary experiences and continues to shape Dubai and the UAE as global destinations for sport, leisure, and lifestyle.

JOB DESCRIPTION

Position                      :           LIFEGUARD           

Department               :           RECREATION        

Reports To                 :           HEAD OF RECREATION

Supervises                  :           NOT APPLICABLE            

(Responsible For)                 

Purpose and Scope of Position:

To perform day-to-day maintenance and servicing of all recreation areas, including but not limited to pool areas, and gum, in order to provide a recreation service to the Dubai Creek Golf and Yacht Club’s members and guests, which exceeds members’ and guests’ expectations, and maintains the reputation of the Club.

1. Main Duties:

GENERIC DUTIES

• To report for duty in the recreation area as determined by the Recreation Manager.

• To maintain a well-groomed appearance at all times, wearing the complete uniform, including name badge, and maintaining good personal hygiene.

• To greet and welcome all visitors to the recreation areas of the Dubai Creek Golf and Yacht Club.

• To recognize a hazardous situation and take immediate action. To solve members’ / guests’ problems, ensuring mutually agreeable solutions are reached at the earliest convenient time.

• To keep the Recreation Manager / Fitness Professional informed of members’ / guests’ problems and action taken.

• To ensure all health and safety procedures are followed to prevent accidents or injury to the Club’s members / guests and fellow workers.

To report any accident or potential hazards, including maintenance requirements, to the Recreation Manager.

• To deliver basic first aid and arrange further assistance if required for any injuries to pool visitors. Perform CPR if needed.

• To support and assist colleagues as necessary thereby contributing to a cohesive working team

• To promote all services related to recreation and provided in the club to the guests/members.

• To follow the Club’s policies, procedures and rules at all times, including the prevention of loss and / or damage to the Club’s property and / or revenue.

• To attend training course as determined by Recreation Manager and the needs of the business, including annual fire and health & safety training, in order to keep abreast of current trends / issues and develop own level of skills to offer the highest level of teaching.

• To cover GYM area when necessary

POOL DUTIES

• To request all pool visitors to sign the guest book on arrival, check the details if appropriate and document it .If not appropriate (non member),request identification and issue a day pass ticket (if not obtained) Report any unauthorized use to the Recreation Supervisor / Recreation Manager.

• To clean, distribute and set up poolside furniture according to members and guests needs, clearing all sun bed cushions at the end of the day.

• To assist pool visitors with menus, ensuring refreshments are available in a clean and hygienic manner.

• To distribute towels frequently to meet members’ / guests’ needs.

• To add chlorine and pool chemicals on a daily basis and to test water levels 3 times per day. Record the readings and file them.

• To check and maintain filtration pumps and valves.

• To vacuum, clean the pools, backwash, wash the pool deck, clean the skimmers on daily basis, ensuring that these areas are clean and tidy at all times.

2. Ancillary Duties:

In line with the Club’s strive for continuous improvement, you may be requested to participate in various extra activities contributing towards individuals and organizational growth.

Represents the department or a group in various committees such as the Staff Committee. Be trained as a Fire Marshall or First Aider.

3. Quality Responsibilities:

Aware of Dubai Golf Mission, Vision and Values. Will be responsible to apply the 4 Service Steps throughout serving internal and external customers.

4.  IT Security Awareness:

1. Read, Understand and comply with all applicable Information Security Policies and Procedures of wasl DG.
2. Co-operate, co-ordinate and share information with Internal/External Audit teams as appropriate and applicable.
3. Attend Information Security Awareness sessions conducted by the wasl IT Department.
4. All Information Security breaches, events, weaknesses, incidents (actual or suspected breaches) shall be immediately reported to the IT Service Desk.

5. Levels of Authority:

Prepared by:              Recreation Supervisor

Approved by:            Head of Recreation

POSITION: LIFE GUARD

I.D. Number:   ____________________________

Employee:      _____________________________

Signature:      _____________________________

Approved by:

_________________________________

Head of Recreation

Date: ____________________________

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Viya is proud to have a thriving, multicultural workforce representing over 80 nationalities, including both Emiratis and expatriates, who bring diverse perspectives, skills, and experiences to our organisation. Our people are at the heart of everything we do, and we foster a culture built on teamwork, passion, and excellence, where every individual is encouraged to grow and contribute to our shared success.