About Viya:

Viya is the UAE’s leading golf and hospitality management group, operating a portfolio of championship golf courses, award-winning restaurants, premium leisure and recreation facilities, innovative entertainment concepts, and digital platforms. Since launching Emirates Golf Club in 1988, the region’s first all-grass course, the group has expanded to include Dubai Creek Golf & Yacht Club, Jumeirah Golf Estates, Yas Links Abu Dhabi, Saadiyat Beach Golf Club, Yas Acres Golf & Country Club, Topgolf Dubai, Tiger Strikes, and recreation brands such as Viya Fit and Viya Padel.

As part of wasl Hospitality & Leisure, Viya is recognised as a guardian of golfing heritage and a leader in modern hospitality. Its operations are underpinned by the Viya App, a loyalty-driven platform that integrates bookings, rewards, and spendable benefits across the portfolio. Dedicated to innovation, sustainability, and excellence, Viya connects communities to extraordinary experiences and continues to shape Dubai and the UAE as global destinations for sport, leisure, and lifestyle.

ECERATION

JOB DESCRIPTION

Position                      :                       Golf Professional - Intern

Department                :                       GOLF OPERATIONS

Reports To                  :                       HEAD OF ACADEMY

Purpose and Scope of Position:

(Job Summary)

This position is under the administrative direction of the Head of Academies.  Under his guidance, you will be responsible for assisting in the efficient management and operation of the two golf courses at Emirates Golf Club, providing professional instructions to junior golfers, members, academy students and guest enrolling for professional teaching programmes.

1. Main Duties:

  (Job Related Duties)  

• To assist the HOD to efficiently run the Golf Operations Department.
• To have a strong enough working knowledge of the general operation to be able to deputize for the HOD when required.
• To possess a healthy knowledge of the entire club operation and services to ensure accurate information can be passed on to members and guests when required.
• To assist in any other Club events as specified by the HOD.
• To deliver a first class teaching service across a wide range of clientele in the Club’s Golf Academy.
• At all times promote EGC, DCGYC & JGE as a top class golfing facility.
• To promote EGC, DCGYC & JGE in all events, through competitions and external golf events.
• To service the daily needs of all our members and guests.
• To work closely and support all Club Departments to ensure a harmonious working relationship.
• To provide training, support and assistance to all Golf Operations Staff when requested.
• To promote retail sales through the Club’s Pro Shop at all times.
• To upsell all Club services and products at every opportunity.
• To assist the existing team of Golf Professionals with the overall management of products offered at the Golf Academy.

• Overlooking the day-to-day running of the golf operations. Also being on hand for any queries concerning golf equipment and the club.
• To deliver a first class coaching across a wide range of clientele in the Club’s Golf Academy.

• To assist in the promoting of golfing activities by assisting to organizing daily play and tournaments.
• Work closely with the other officials associated with the facility, allied associations of golf, and other that might contribute to improvise the facility’s function.
• Promote various functions that are within the bylaws and policies of the organization, which will generate operating revenues and create member interest
• Be updated on the current developments in the world of golf and present the facility as being a leader in positive innovation.
• Ability to enforce golf course and facilities rules and regulations firmly, tactfully and impartially and to evaluate market trends in golf related equipment and sportswear with a trend relation to the customers.
• Professional knowledge of the standards techniques of playing and teaching golf and golf terminology and etiquette.

2. Ancillary Duties:

In line with the Club’s strive for continuous improvement, you may be requested to participate in various extra activities contributing towards individuals and organizational growth.

Represents the department or a group in various committees, such as the Staff Committee, Green Theme (environmental), Food Committee, Sport Committee or projects. Be trained as a Fire Marshall or First Aider.

3. Quality Responsibilities:

Standards within the Quality Policy document and Club’s operations Manual. Achievement of quality goals. Compliance with the statement of values. This may include periodical audits and data collections.

To be actively involved in the Club 59 Result and Procedure

To be actively involved in ISO Quality Management Certification process as an ISO Auditor for which the relevant training will be provided by the Company

Aware of Dubai Golf Mission, Vision and Values. Will be responsible to apply the 4 Service Steps throughout serving internal and external customers.

4.  Daily Operational Duties:

To assist and aid all staff both in the Pro Shop, Membership Services and Outside Operations within the Golf Department when required.

Standards within the Quality Policy document and Club’s operations Manual. Achievement of quality goals. Compliance with the statement of values. This may include periodical audits and data collections.

5.  IT Security Awareness:

1. Read, Understand and comply with all applicable Information Security Policies and Procedures of wasl.
2. Co-operate, co-ordinate and share information with Internal/External Audit teams as appropriate and applicable.
3. Attend Information Security Awareness sessions conducted by the wasl IT Department.
4. All Information Security breaches, events, weaknesses, incidents (actual or suspected breaches) shall be immediately reported to the IT Service Desk.

6.   Levels of Authority:

Prepared by:   HEAD OF ACADEMY                                 

Approved by:  CLUB MANAGER                            

POSITION: GOLF PROFESSIONAL - INTERN

Id.No. - ______________________________________

Name –  ___________________________________

Signature - _____________________________

Approved by:

_________________________________­­­

 HOD / Head of Academy

Date: ____________________________     

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Viya is proud to have a thriving, multicultural workforce representing over 80 nationalities, including both Emiratis and expatriates, who bring diverse perspectives, skills, and experiences to our organisation. Our people are at the heart of everything we do, and we foster a culture built on teamwork, passion, and excellence, where every individual is encouraged to grow and contribute to our shared success.