Facilities Assistant

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Date: 26 Aug 2026

Location: Dubai, AE

Company: waslllc

About Viya:

Viya is the UAE’s leading golf and hospitality management group, operating a portfolio of championship golf courses, award-winning restaurants, premium leisure and recreation facilities, innovative entertainment concepts, and digital platforms. Since launching Emirates Golf Club in 1988, the region’s first all-grass course, the group has expanded to include Dubai Creek Golf & Yacht Club, Jumeirah Golf Estates, Yas Links Abu Dhabi, Saadiyat Beach Golf Club, Yas Acres Golf & Country Club, Topgolf Dubai, Tiger Strikes, and recreation brands such as Viya Fit and Viya Padel.

 

As part of wasl Hospitality & Leisure, Viya is recognised as a guardian of golfing heritage and a leader in modern hospitality. Its operations are underpinned by the Viya App, a loyalty-driven platform that integrates bookings, rewards, and spendable benefits across the portfolio. Dedicated to innovation, sustainability, and excellence, Viya connects communities to extraordinary experiences and continues to shape Dubai and the UAE as global destinations for sport, leisure, and lifestyle.

Position                       :                       FACILITIES ASSISTANT

 

Department                :                       TG ENGINEERING

 

Reports To                 :                       ASST FACILITIES MANAGER/

                                                            FACILITIES ENGINEER

                                               

Supervises                  :                       NOT APPLICABLE

(Responsible For)                 

 

Purpose and Scope of Position:

Provides administrative and secretarial support to the Assistant Facilities Manager/Facilities Engineer and other Support Team Members in line with achieving departmental objectives.

 

 Main Duties: 

(Job Related Duties)  

  1. Provides full support to the Assistant Facilities Manager/Facilities Engineer by managing office efficiently.
  2. Maintain a well organized place of work and ensure cleanliness.
  3. Operates office equipment such as photocopier, fax machine and coordinates the servicing of equipment.
  4. Operates personal computer to access e-mail, electronic calendars, and other basic office support software.
  5. Locates and compiles documents and other sources of information as directed by the Assistant Facilities Manager/Facilities Engineer.
  6. Maintains an efficient filing system.
  7. Maintains inventory of office supplies and anticipates supply needs; ensures prompt ordering and receipt of supplies.
  8. Maintain the Engineering Storerooms and ensure all items are properly organized.
  9. Generate daily maintenance requests for the FMSP through the software and monitor their progress.
  10. Create purchase requests using the software as instructed by the Assistant Facilities Manager/ Facilities Engineer.
  11. Provide financial support by processing all vendor invoices and preparing financial and statistical tools and reports using spreadsheets.
  12. Exhibits polite and professional communication via phone, e-mail, and mail.
  13. Provides information by answering questions and requests in accordance with Dubai Golf and Topgolf Dubai Policy.
  14. Supports team by performing tasks related to Topgolf Dubai organization.
  15. Contributes to team effort by accomplishing related results as needed.
  16. Maintain associate data, logs, and records up to date in Hotschedules

 

 

2. Ancillary Duties:

 

In line with the Club’s strive for continuous improvement, you may be requested to participate in various extra activities contributing towards individuals and organizational growth.

 

Represent the department or a group in various committees, such as the Staff Committee, Green Theme (environmental), Food Committee, Sport Committee or projects. Be trained as a Fire Marshall or First Aider.

 

3. Quality Responsibilities:

 

Aware of Dubai Golf Mission, Vision and Values. Will be responsible to apply the 4 Service Steps throughout serving internal and external customers.

 

4.  IT Security Awareness:

  1. Read, Understand and comply with all applicable Information Security Policies and Procedures of wasl DG.
  2. Co-operate, co-ordinate and share information with Internal/External Audit teams as appropriate and applicable.
  3. Attend Information Security Awareness sessions conducted by the wasl IT Department.
  4. All Information Security breaches, events, weaknesses, incidents (actual or suspected breaches) shall be immediately reported to the IT Service Desk.

 

 

5.  Levels of Authority:

 

 

Prepared by:              Facilities Engineer

 

Approved by:            Director of Operations

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Viya is proud to have a thriving, multicultural workforce representing over 80 nationalities, including both Emiratis and expatriates, who bring diverse perspectives, skills, and experiences to our organisation. Our people are at the heart of everything we do, and we foster a culture built on teamwork, passion, and excellence, where every individual is encouraged to grow and contribute to our shared success.