About Viya:

Viya is the UAE’s leading golf and hospitality management group, operating a portfolio of championship golf courses, award-winning restaurants, premium leisure and recreation facilities, innovative entertainment concepts, and digital platforms. Since launching Emirates Golf Club in 1988, the region’s first all-grass course, the group has expanded to include Dubai Creek Golf & Yacht Club, Jumeirah Golf Estates, Yas Links Abu Dhabi, Saadiyat Beach Golf Club, Yas Acres Golf & Country Club, Topgolf Dubai, Tiger Strikes, and recreation brands such as Viya Fit and Viya Padel.

As part of wasl Hospitality & Leisure, Viya is recognised as a guardian of golfing heritage and a leader in modern hospitality. Its operations are underpinned by the Viya App, a loyalty-driven platform that integrates bookings, rewards, and spendable benefits across the portfolio. Dedicated to innovation, sustainability, and excellence, Viya connects communities to extraordinary experiences and continues to shape Dubai and the UAE as global destinations for sport, leisure, and lifestyle.

Position                      :                       ASSISTANT CART TECHNICIAN

Department               :                       GOLF OPERATIONS

Reports To                 :                       CART TECHNICIAN

Supervises                  :                       N/A

(Responsible For)                 

Purpose and Scope of Position:

(Job Summary)

To service and maintain the Golf Operations Cart Fleet to the highest standards possible, performing a range of mechanical repairs, preventative maintenance and maintaining adequate supply of spare parts to minimize disruption to the Operation.

1. Main Duties:

  (Job Related Duties)  

• Co-operate with and learn from the Cart Technician
• Accountable for the overall upkeep of the Golf Operations Cart Fleet as delegated by the Cart Technician.
• Ensure as directed by the Cart Technician that all carts are serviced regularly and are fit for purpose with an accurate service history for the entire fleet.
• Inspect, diagnose, and repair mechanical defects/failures on golf carts and utility vehicles under the tutorage and supervision of the Cart Technician
• Instruct/train and oversee Golf Operation colleagues regarding preventive maintenance and care of the cart fleet, including cleaning and battery charging procedures working closely with the Cart Shed Supervisor and Golf Experience Manager.
• Prioritize equipment repair and maintenance work.
• Maintain a filing system for the entire cart fleet and utility vehicles, which will include service history, service manuals and user manuals.
• Manage the rotation of cart usage to optimize and extend battery life using GPS Data.
• Coordinate with Golf Administration team for all parts related issues ensuring a fully operational fleet all year round.
• Supports the Department Manager with spare part ordering and stock keeping.
• Incorporate safe work practices in job performance.
• Perform any other work-related duties as assigned by the Department Head.

2. Ancillary Duties:

In line with the Club’s strive for continuous improvement, you may be requested to participate in various extra activities contributing towards individuals and organizational growth.

Represents the department or a group in various committees, such as the Staff Committee, Green Theme (environmental), Food Committee, Sport Committee or projects. Be trained as a Fire Marshall or First Aider.

3.  Quality Responsibilities:

Aware of Dubai Golf Mission, Vision and Values. Will be responsible to apply the 4 Service Steps throughout serving internal and external customers.

4.  IT Security Awareness:

1. Read, Understand and comply with all applicable Information Security Policies and Procedures of wasl.
2. Co-operate, co-ordinate and share information with Internal/External Audit teams as appropriate and applicable.
3. Attend Information Security Awareness sessions conducted by the wasl IT Department.
4. All Information Security breaches, events, weaknesses, incidents (actual or suspected breaches) shall be immediately reported to the IT Service Desk.

5. Levels of Authority:

Prepared by:  Director of Golf Operations

Approved by: Director of Golf Operations

POSITION: ASSISTANT CART TECHNICIAN

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Viya is proud to have a thriving, multicultural workforce representing over 80 nationalities, including both Emiratis and expatriates, who bring diverse perspectives, skills, and experiences to our organisation. Our people are at the heart of everything we do, and we foster a culture built on teamwork, passion, and excellence, where every individual is encouraged to grow and contribute to our shared success.